Melbourne, 31 January 2019


Melbourne, 31 January 2019


Design Thinking: The One-Day Workshop, Melbourne
( 31 January 2019)

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  • Wednesday 31 January 2019.

  • 9.00am - 5.00pm,

  • Venue: The Cluster, Queen Street, Melbourne CBD.

It doesn't matter whether you want to develop a new product, service or customer experience, or do something like improve systems, processes or your workplace culture. If you have problems to solve, then Design Thinking is the mindset, skill-set and toolset you need. 

This One-Day Workshop will provide you with the fundamentals of the Design Thinking process along with a range of take-away tools for practical implementation. You will have the opportunity to apply your learning to real problems, and be guided in each exercise by a world-class expert in human-centred design. By the end of the day, you’ll not only have discovered the What and Why of Design Thinking, you’ll have learnt and actioned the How, ensuring that your experience is both enlightening and constructive.

Key features of the workshop include:

This has been my best day at work ever!
— TasNetworks Employee
The engaging manner and structure was fantastic for a one-day workshop. It has been one of the most beneficial workshops I have attended.
— Michael Parry, Haymes Paints
Fascinating and practical - a rare mix. Enjoyed having the space and time to use our brains in different ways. The tools are great.
— Natalie Anderson, Barwon Health
  • Apply the Design Thinking process to problems that impact your business and your users, and leave with a range of ideas and opportunities for overcoming them.

  • Learn what influences your users’ actions, preferences and needs and how to use this knowledge to your advantage.

  • Learn how user insight reduces the uncertainty of innovation and empowers individuals and teams.

  • Gain practical tools in user empathy, idea generation and low fidelity prototyping, as well as powerful crash and learn methodologies.

  • Gain powerful skills that will improve the way you work internally and externally.

  • Boost your influence and gain invaluable innovation confidence.

  • Receive high quality and engaging course materials with relevant case studies, Design Thinking tools and practical tips.

  • Access our online portal featuring every tool used on the day in printable format.

  • Receive lunch, and all the morning and afternoon trimmings!


Bespoke Team Training Sessions available.

We can come to you or you to us. We have our own purpose-designed innovation training space!

Phone (03) 9020 7341 or email for more information.

Don't have a credit card? Please email to arrange an invoice. 

The price is exclusive of GST.

This workshop requires a minimum of 6 attendees to go ahead.

No returns and no refunds. We will happily accept a substitute should you be unable to attend on the day.

Please read the terms and conditions on the booking form carefully. 

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