Design Thinking is a process for innovation that is transforming business as we know it.
Design Thinking (also known as human-centred design) allows professionals from every industry to embrace problems and create solutions that are user-centric in design and effective in implementation. It encourages you to dig deeper, ask the difficult questions, and go beyond the obvious to understand the real challenge to be solved. It is an approach that always puts the user at the centre, and uses tactics such as empathy, rapid ideation, low fidelity prototyping and testing to develop and implement ideas that create impact.
It doesn't matter whether you want to develop a new product, service or customer experience, or do something less tangible like improve systems, processes or your workplace culture. If you have problems to solve, then Design Thinking is the process you need.
Key features of the workshop include:
Apply the Design Thinking process to problems that impact your business and your users, and leave with a range of ideas and opportunities for overcoming them.
Learn what influences your users’ actions, preferences and needs and how to use this knowledge to your advantage.
Learn how user insight reduces the uncertainty of innovation and empowers individuals and teams.
Gain practical tools in user empathy, idea generation and low fidelity prototyping, as well as powerful crash and learn methodologies.
Improve your skills and gain invaluable innovation confidence.
Receive high quality and engaging course materials with relevant case studies, Design Thinking tools and practical tips.
Receive access to all the tools via a digital portal.
Receive a free 30-minute coaching session post workshop.
This workshop is available as in-house team training or join us on one of our many workshops across Australia. To enquire, please phone Sian on (03) 9020 7341.