The engaging manner and structure was fantastic for a one-day workshop. It has been one of the most beneficial workshops I have attended.
— Michael Parry, Haymes Paints
Fascinating and practical - a rare mix. Enjoyed having the space and time to use our brains in different ways. The tools are great.
— Natalie Anderson, Barwon Health


Design Thinking is a process for innovation that is transforming business as we know it. 

Design Thinking (also known as human-centred design) allows professionals from every industry to embrace problems and create solutions that are user-centric in design and effective in implementation. It encourages you to dig deeper, ask the difficult questions, and go beyond the obvious to understand the real challenge to be solved. It is an approach that always puts the user at the centre, and uses tactics such as empathy, rapid ideation, low fidelity prototyping and testing to develop and implement ideas that create impact. 

It doesn't matter whether you want to develop a new product, service or customer experience, or do something less tangible like improve systems, processes or your workplace culture. If you have problems to solve, then Design Thinking is the process you need. 

Key features of the workshop include:

Design Thinking Workshop empathy map
  • Apply the Design Thinking process to problems that impact your business and your users, and leave with a range of ideas and opportunities for overcoming them.

  • Learn what influences your users’ actions, preferences and needs and how to use this knowledge to your advantage.

  • Learn how user insight reduces the uncertainty of innovation and empowers individuals and teams.

  • Gain practical tools in user empathy, idea generation and low fidelity prototyping, as well as powerful crash and learn methodologies.

  • Improve your skills and gain invaluable innovation confidence.

  • Receive high quality and engaging course materials with relevant case studies, Design Thinking tools and practical tips.

  • Receive access to all the tools via a digital portal.

  • Receive a free 30-minute coaching session post workshop.

This workshop is available as in-house team training or join us on one of our many workshops across Australia. To enquire, please phone Sian on (03) 9020 7341.

Click here for upcoming CITIES AND DATES

I can see a huge benefit from attending this workshop. I enjoyed using & applying tools and working collaboratively with the group. It has inspired me to shift my mindset.
— Dani Howard, Peta Cosmetics
Andrew’s enthusiasm and great facilitation fuelled a fantastic one-day workshop introduction into Design Thinking.
— Lisa Chesterfield, Manager of Human Centred Design, Suncorp
G2 cleverly inspires you to incorporate design thinking into your regular business problem solving
— Simon Lewis, One MDA

would you like to know more about design thinking?


Click here to Download our guide


Or read one of our many articles on human-centred design...

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