The engaging manner and structure was fantastic for a one-day workshop. It has been one of the most beneficial workshops I have attended.
— Michael Parry, Haymes Paints
Fascinating and practical - a rare mix. Enjoyed having the space and time to use our brains in different ways. The tools are great.
— Natalie Anderson, Barwon Health

Design Thinking is a process for innovation that is transforming business as we know it. 

Design Thinking (also known as human-centred design) allows professionals from every industry to embrace problems and create solutions that are user-centric in design and effective in implementation. It encourages you to dig deeper, ask the difficult questions, and go beyond the obvious to understand the real challenge to be solved. It is an approach that always puts the user at the centre, and uses tactics such as empathy, rapid ideation, low fidelity prototyping and testing to develop and implement ideas that create impact. 

It doesn't matter whether you want to develop a new product, service or customer experience, or do something less tangible like improve systems, processes or your workplace culture. If you have problems to solve, then Design Thinking is the process you need. 

Key features of the workshop include:

Design Thinking Course Sydney
Andrew’s enthusiasm and great facilitation fuelled a fantastic one-day workshop introduction into Design Thinking.
— Lisa Chesterfield, Manager of Human Centred Design, Suncorp
  • You will apply the Design Thinking process to problems that impact your business and your users, and leave with a range of ideas and opportunities for overcoming them.

  • You will learn what influences your users’ actions, preferences and needs and how to use this knowledge to your advantage.

  • You will learn how user insight reduces risk.

  • You will gain practical tools in user empathy, idea generation and low fidelity prototyping, as well as crash and learn methodologies.

  • You will receive high quality and engaging course materials with relevant case studies, Design Thinking tools and practical tips.

  • You will improve your skills and gain invaluable innovation confidence.

  • You will receive access to an online portal featuring printable Design Thinking tools.

  • You will be trained by Andrew Jones, Co-Founder of G2 Innovation. Andrew has worked with some of the world's most well-known brands, helping them to solve complex problems and to re-think their innovation strategy and approach. You can find out more about Andrew here.

  • You will receive lunch, and all the morning and afternoon trimmings!



Phone us on (03) 9020 7341 or email

Prefer another location? We deliver this workshop all over Australia!

would you like to know more about design thinking?


Click here to Download our NEW Guide


Or read one of our many articles on human-centred design...

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