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Stories of Innovation

G2 nabs national training award

G2 nabs national training award

We just won the Award for Best Implementation of a Blended Learning Solution at the 2018 National Training Excellence Awards. Find out more…

How to Create Learning Impact

How to Create Learning Impact

As finalists for the Learning Impact Program of the Year award at this year’s Australian Learning Impact Awards, we were asked what we do to create learning impact. This is our top ten list:

I hate change!

I hate change!

I hate change! In fact, I don’t even like change. I holiday at the same place, eat at the same restaurants and often order the same meal. So how does someone with an aversion to change work for a company that promotes, encourages and trains thousands of people to innovate and make … change? Here’s my top 3 tips:

7 Tips: Collaboration for Innovation

7 Tips: Collaboration for Innovation

Collaboration should be a positive experience for all parties and most importantly, for the end users. Whoever you’re collaborating with, the partnership must be win:win and the value at the forefront of even the most preliminary discussion. Here are our tips to consider before a collaboration.

Y2K TO CX: THE FUTURE OF MARKETING

Y2K TO CX: THE FUTURE OF MARKETING

Merryn Olifent spent New Year’s Eve 1999 in the boardroom of Hewlett Packard waiting for the Y2k crisis. Since then, she’s been at the forefront of digital technology and marketing. We asked her to share the most significant changes to marketing.

Design Thinking - Revolutionising Healthcare

Design Thinking - Revolutionising Healthcare

The healthcare focus has shifted from volume to value, but it doesn’t remove existing pressures on an already stretched system. That’s why Design Thinking is the perfect framework to drive healthcare innovation - it thrives on barriers, and restrictions, by using fast, cheap and efficient tools and processes to create impact.

How to Select a Team of Innovation Champions

How to Select a Team of Innovation Champions

So, you’ve decided to start an innovation transformation program. You’ve gained commitment from the powers-that-be, you’ve mapped out how the program will run and now you just need to put together your first group of innovation champions.

Know your marketplace

Know your marketplace

Competitors.... While we don’t want to follow them, we want to make sure we know exactly where they are, where they are heading, and if some are getting too close, identify gaps so we can stay ahead.

THE POWER OF THE PLAN

THE POWER OF THE PLAN

Innovation has become a major factor in determining organisations' longevity and success. That's where an innovation strategy comes into play, it is the where, what, how and who of innovation. Having, knowing and using your innovation strategy puts you at the helm of the boat. 

THE EMPOWERMENT OF THE END-USER

THE EMPOWERMENT OF THE END-USER

Never before have end-users been so empowered. No longer passive observers, end-users are active participants who educate themselves about your products and services long before they engage with your organisation. 

Culture is for Life, Not Just for Christmas

Culture is for Life, Not Just for Christmas

While Christmas parties present a great opportunity to reward employees and celebrate achievements, it does little to improve workplace culture if such things are only expressed once a year. Support your culture so your culture can support innovation. 

3 Clever Cases of User-Centric Innovation

3 Clever Cases of User-Centric Innovation

If the skyrocketing success of Uber, Xero, Airbnb or Deliveroo has taught us anything, it’s that user-centric principles can be applied to the service industry as well as product creation. Here are 3 examples of successful user-centric innovation that transformed their organisations. 

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