The Challenge: Redefining Revenue Models in a Changing Sporting Landscape

As Australian sport moves into a new era- marked by declining cultural acceptance of gambling - clubs are being called to step up as role models within their communities. For the Geelong Cats, stepping away from gaming was a bold, values-led decision. But it came with a challenge: how to replace a significant revenue stream with more ethical, community-focused, and user-centric alternatives?

Our Approach: Building Innovation Capability from Within

To tackle this challenge, G2 Innovation partnered with the Geelong Cats to deliver two intensive, hands-on training workshops. These sessions introduced the team to the core principles of strategic thinking and design thinking, with immediate application to their real-world business dilemma.

Through a blend of theory and practice, the Cats’ team identified emerging member needs, explored new opportunities, and tested potential solutions—all with a clear focus on their community and values.

“G2 have exposed the Cats to a new way of thinking. G2’s approach to innovation has enabled us to elevate the voice of our members and supporters as we develop and execute our strategies.”
— Jonathan Lee, Strategy and Insights Manager

The Impact: From Insight to Action

The workshops didn’t just provide new knowledge, they delivered tangible capability uplift. Participants gained practical skills in:

  • Empathy mapping and user experience mapping

  • Rapid ideation and creativity techniques

  • Innovation portfolio management

  • Low-fidelity prototyping, experimentation, and testing

  • Strategic project prioritisation

By the end of the program, the Cats’ team had the confidence and tools to:

  • Conduct user research and uncover genuine member needs

  • Rapidly generate and refine ideas aligned with community values

  • Prototype and test with agility and minimal investment

  • Prioritise initiatives using strategic business criteria

  • Keep their members at the centre, always

A Strategic Shift for Long-Term Impact

This engagement marked a strategic turning point for the Geelong Cats, enabling them to move from a traditional revenue mindset to one focused on innovation, sustainability, and community connection. With their newfound skills, the team is equipped to lead change - on and off the field.

“G2 have exposed the Cats to a new way of thinking. G2’s approach to innovation has enabled us to elevate the voice of our members and supporters as we develop and execute our strategies.”
— Jonathan Lee, Strategy and Insights Manager
Cats

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