Mike Oates completed his Master’s in Innovation Management in the UK and has just completed a 6 month internship at G2. At first we wondered if we would have enough work to keep him busy, before we knew it he had made himself irreplaceable. We asked Mike to write about his experience, this is what he said.
Why are organisations embracing design thinking to create a positive employee experience? We asked our resident HR expert, Kate O’Halloran this and other questions…
2018 may have been the the year of the Customer Experience (CX) and 2019 is the year of the Employee Experience (EX), but the two are inextricably linked. Organisations that understand this and allow their employees to thrive will always have the competitive advantage.
Today’s consumer has changed along with the landscape in which we market. Our latest infographic highlights the many ways that marketing has changed from then to now and how a human-cented design approach, is the best way to prepare for coming evolutions.
Customer expectations have been raised and they are taking control of how they engage with brands. Customer experience (CX) is the only thing that will differentiate organisations in the future. We spoke to Marianne Dodd, General Manager of Customer and Marketing at Sensis about how design thinking is the perfect tool to help organisations connect with their customer.
How does your business celebrate success? At G2 Innovation we ring a bell. When we first launched G2 it was such a great feeling to ring or even hear the bell. We’d achieved! We’d taken another step forward on our journey. The wolves were at bay and we were building our vision.
But there was a shadow side to our celebrations, which was hindering our growth and limiting the experience of our clients.
We needed a change...
As a supplier to the car manufacturing industry, the closing of Ford, Alcoa, Toyota and Holden made the future of Backwell IXL uncertain. They refer to this time as their ‘dooms day’. Read how Design Thinking changed the Organisation’s focus from ‘not losing’ to ‘winning’.
While you don’t want to follow your competitors (you have our own course), make sure you know exactly where they are, where they are going, if they are getting too close, and identify any gaps you can sail right through. Here are 14 things you can learn from your competitor…
We often ask teams to list barriers that stop or stall innovation. Regardless of industry, geography or profession, the same barriers and challenges surface. Co-Founder Andrew Jones discusses one of these barriers here…
Only 10% of those who make a resolution stick to it. Those that do stick to their resolutions don’t just say it out loud and hope for the best, they build it into their routine, they seek out professional health advice, personal training or go to a career consultant. The same goes for business.
The world around us is moving fast. As Einstein said, ‘you can't do what you've always done and expect different results’. You can't just keep working harder and faster hoping to keep up. You won’t. Instead you’ll get disrupted.
In our Digital Disruptions series, we deep dive into digital disruptions likely to impact your business. We tease out key features, how it might affect your user and opportunities it presents for your business - all it bite-sized easy-to-digest infographics. First up, Digital Disruptions: Blockchain.
2019 and 2020 have been coined the years’ of the employee experience (EX). So why is there such a focus on optimising the employee experience and why should HR Practitioners or business owners be concerned with it?
We just won the Award for Best Implementation of a Blended Learning Solution at the 2018 National Training Excellence Awards. Find out more…
Design Sprints are the fastest way to determine if an idea is worth developing, a feature is worth the effort, or if your value proposition is valid. With a Design Sprint teams can eliminate challenges and expediate results by defining, prototyping, testing and validating in just 5 days. Here’s how…
G2 Innovation’s Co-Founder, Andrew Jones is UK born. In this blog he reflects on four years running an innovation training company here in Australia.
As finalists for the Learning Impact Program of the Year award at this year’s Australian Learning Impact Awards, we were asked what we do to create learning impact. This is our top ten list:
I hate change! In fact, I don’t even like change. I holiday at the same place, eat at the same restaurants and often order the same meal. So how does someone with an aversion to change work for a company that promotes, encourages and trains thousands of people to innovate and make … change? Here’s my top 3 tips:
It was so exciting to be part of the Bendigo Invention and Innovation Festival with so many dynamic speakers gathered in a regional city. I got to spend the day attending talks and seminars to find exciting tidbits to share with our G2 Innovation community. Here are my top 5 take aways:
Culture is what people do when no one is looking. If this statement rings true, what are the employees in your company doing when no one is looking? What is your company culture? How do employees know ‘how things are done around here’? Is your tribe thriving, fighting or flailing?