Developing New Ways of Working in Traditional Teams

Developing New Ways of Working in Traditional Teams

Customer-centricity is fundamental to the success of any organisation. Many organisations are transforming their ways of working to be more customer-centric, but for teams such as Procurement, Finance, Audit and Compliance the customer can feel far removed from their work, and internal requirements can overshadow the greater purpose.

The Procurement and Systems team of our client, a major healthcare provider faced just this challenge. Here’s how we helped them overcome it.

8 Skills to Help you Thrive in the Future of Work

8 Skills to Help you Thrive in the Future of Work

We speak of ‘the future world of work’ as if it’s a destination we will arrive at one day. But the world of work is dynamic, in constant transition, since time began. Many of the skills to help you thrive are human-centred, skills that can’t be automated by machines. Here’s 8:

3 Organisational Structures for the Future of Work

3 Organisational Structures for the Future of Work

People want to work for purpose-led organisations, they want employee experiences that make a difference to them personally, that care for the environment and greater inclusivity. If the world and the way we work is changing that means a redesign of the organisational structure.

Are our systems too rigid for innovation?

Are our systems too rigid for innovation?

Systems are supposed to be dynamic and organic, changing with the needs of the people within them. The world is moving at a rapid rate, but can that be said of some of the systems humans have built? Is it just me, or do these systems seem more rigid than dynamic?

5 Things You'll Learn in our Leading Innovation Masterclass

5 Things You'll Learn in our Leading Innovation Masterclass

As with all great leaders, successful innovation leaders are always learning, relearning or unlearning. Our Leading Innovation Masterclass is custom created for team leaders, division managers, HR and marketing professionals, here are 5 things you’ll learn.

How to get real buy in for Design Thinking

How to get real buy in for Design Thinking

 Clients have told us that getting buy-in from other team members to use Design Thinking is one of their most common hurdles. Change is scary when it involves challenging ‘the way we’ve always done things’. Here are 7 tips to help you bring your team along for the ride.

Test, Fail, Learn and Deliver

Test, Fail, Learn and Deliver

As part of the Commonwealth Government’s Innovation Month to celebrate thinking differently, being creative and trying new approaches, they invited organisations to share their stories with the theme: Test, Fail, Lean and Deliver. We couldn’t resist.

So, You're an Innovation Leader

So, You're an Innovation Leader

Steve Jobs, Mary Barra and Jeff Bezos are wonderful teachers but innovation leaders are not just CEOs or founders of multi-million-dollar start ups. Team leaders, division managers, HR and marketing professionals can all be innovation leaders - here we identify 10 qualities of successful innovation leaders.

Incremental vs Radical: Your Innovation Strategy Guide

Incremental vs Radical: Your Innovation Strategy Guide

When thinking about innovation, we often think of Google, Uber, the iPod, but these are radical innovations and quite rare. In successful businesses, around 70% of their innovation is incremental - small improvements like software upgrades, new flavours or a grip on the handle. How do organisations stay competitive driving more radical forms of innovation?

How Design Thinking Can Save Your Business Money

How Design Thinking Can Save Your Business Money

According to the Design Management Institute, ‘Every dollar spent on UX brings between $2 and $100 in return and design-centric companies 500 leading industries of US economy by 211%. So, how can Design Thinking save your business money? Here are 4 ways:

7 Ways to Boost Your Creativity

7 Ways to Boost Your Creativity

Struggling with creativity? It’s difficult to think creatively when you’re tired, stressed and overwhelmed. There are some daily practices you can adopt to get you ‘brain fit’. Here are 7 ways to boost your creativity.

Barriers to Innovation - BAU Take Over

Barriers to Innovation - BAU Take Over

People tell me that innovation is very IMPORTANT to their organisation. It might be a key strategic pillar or a core value and that is good. But, how URGENT is innovation to your organisation? When I ask people this question, they wonder what the difference is or if it’s a trick question.  

The Shadow Side of Storytelling

The Shadow Side of Storytelling

Since the dawn of evolution, humans have communicated stories on cave walls, at the camp fire, through song, literature, film and advertising. There are many powerful reasons to tell stories - they give people a sense of purpose and belonging, unite over a common cause and reinforce identity. But there are shadow sides to storytelling…

My Australian Internship

My Australian Internship

Mike Oates completed his Master’s in Innovation Management in the UK and has just completed a 6 month internship at G2. At first we wondered if we would have enough work to keep him busy, before we knew it he had made himself irreplaceable. We asked Mike to write about his experience, this is what he said.

Ask an HR Expert: The Employee Experience

Ask an HR Expert: The Employee Experience

Why are organisations embracing design thinking to create a positive employee experience? We asked our resident HR expert, Kate O’Halloran this and other questions…

How connecting CX and EX gives you a Competitive Edge

How connecting CX and EX gives you a Competitive Edge

2018 may have been the the year of the Customer Experience (CX) and 2019 is the year of the Employee Experience (EX), but the two are inextricably linked. Organisations that understand this and allow their employees to thrive will always have the competitive advantage.

The Marketing Evolution: Then and Now

The Marketing Evolution: Then and Now

Today’s consumer has changed along with the landscape in which we market. Our latest infographic highlights the many ways that marketing has changed from then to now and how a human-cented design approach, is the best way to prepare for coming evolutions.

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